Attorney General Jackley Provides Holiday Shopping Tips

Wednesday, November 27, 2013

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PIERRE, S.D.- The holiday shopping season is already upon us and the Attorney General’s Consumer Protection Division is encouraging consumers to shop with care this holiday season. Jackley warns that during the busiest season of the year it is especially important to be watchful and avoid those common shopping mistakes.
 
Tips on Holiday Shopping:
Check the refund and return policies for restrictions and exceptions
When buying gift cards, check for fees and expiration dates that apply
Read the fine print
Double check delivery dates
Review warranties
Compare prices
Check shipping and handling fees
 
Along with those traditional shopping methods consumers also need to proceed with caution when dealing with online retailers. 
 
Online Shopping Tips:
Consumers using the internet to find the perfect gift should avoid using email links. These links can appear to be from a known business, when in fact they are coming from a different company altogether
Use credit cards for online purchases. If there is a problem with the purchase it is much easier to dispute the charges
Be leery of businesses who are offering deep discounts. If it sounds too good to true, then it likely is, so shop with reputable sellers
 
As technology changes, so do the scams. Cyber Monday is slated for Monday December 2nd and is considered the busiest online shopping day of the season. The use of mobile devices for online shopping has increased immensely. Consumers are using the devices to compare prices, research products, locate stores and make purchases. Smartphone users should consider these tips:
 
Smartphone Shopping Tips:
Be sure your computer and mobile devices are current with all software updates
Be caution of social media scams including fake Twitter and Facebook pages. Stick to the sites that you are familiar with and do not click on unfamiliar links
Do your homework on price comparison apps. There are many malicious mobile apps just ready to be downloaded
Do not download apps from unknown sources 
 
If you have any additional questions, contact the Attorney General's Consumer Protection Office at 1-800-300-1986 or consumerhelp@state.sd.us