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Transient Information

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 Attorney General Warns of Questionable Business Practices in Storm Cleanup

            

Top 10 Consumer Complaints for 2012

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  1. Retail Sales
  2. Credit Reporting
  3. Healthcare Issues
  4. Preditory Lending/Mortgage Lending
  5. Home Repair/Construction
  6. Internet Goods & Services
  7. Landlord/Tenant & Mobile Home Issues
  8. Travel Issues
  9. Telemarketing/Do-Not-Call
  10. Magazine Subscriptions

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Division of Consumer Protection

The SD Division of Consumer Protection consists of an Assistant Attorney General, a director, four investigators,  and a complaint intake specialist, all of whom work under the direction of the Attorney General.

2012 Consumer Protection Stats

In 2012 the Division of Consumer Protection recovered $11,179,414.92 for consumers and 2,225 case files were opened. Division Investigators closed 2,968 case files. Approximately 17,471 calls were received by the Division. In addition, the Division received 10,672 incoming correspondence inquiries/requests.

Duties & Responsibilities

 The major responsibilities of the Division of Consumer Protection are:                        

  • Investigate false, misleading, or deceptive trade practices         
  • Enforce consumer laws designed to protect the public and legitimate business community
  • Enforce statutes relating to buying clubs, telephone solicitation, telemarketing, and sweepstakes 
  • Advise consumers of their basic rights under consumer laws
  • Distribute consumer education materials
  • Assist in the preparation of legislation designed to protect consumers
  • Participate in multi-jurisdictional actions with other state and federal law enforcement agencies
  • Advise consumers of complaints on file against specific companies

National Consumer Protection Week 2013


Consumer Financial Protection Bureau

COMPLAINT FORM

National Mortgage Settlement

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Click anywhere in the picture or press release for more information.

Featured Stories

The South Dakota Attorney General's office prosecutes some big cases from murder to kidnapping.  But one small division within the office works tirelessly on less glamorous cases, all for the state's consumers.  

 

 

 
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