PIERRE, S.D.- Attorney General Marty Jackley is again warning South Dakota consumers of a Robo-Call scam that has recently resurfaced in the state. The Consumer Protection Division reports that consumers are receiving automated calls from local numbers that are fake or "spoofed." "Spoofing,"or masking the Caller ID information, leads the consumers to believe that the call originated locally when, in fact, it is coming from out of state or even overseas.
Service First Federal Credit Union in Salem, South Dakota reported to the Consumer Protection Division that they had received multiple complaints from consumers in their area regarding this scam. The recorded phone message indicates that there are problems with the customer's account and that action needs to be taken immediately."
"Service First Federal Credit Union does not make recorded telemarketing calls to members," said Travis Kastens, President. "This fraudulent use of our local phone number is a prime example of the level these individuals will stoop to obtain personal identifying information."
Attorney General Jackley warns all South Dakota consumers to be extremely cautious when asked for personal or financial information over the phone. The best course of action for any consumer receiving a call asking for this information is to hang up the phone and call the source yourself to verify the call and information requested.
For further information about this scam you may contact Consumer Protection at 1-800-300-1986 or by email at firstname.lastname@example.org.
For Immediate Release
Contact: Paige Wilbur, (605) 773-3215