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Attorney General Marty Jackley

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Sioux Falls Quality Water Reach Agreement with the Division of Consumer Protection


PIERRE, S.D.-   Attorney General Marty Jackley announces that the Division of Consumer Protection has reached an agreement with Sioux Falls Quality Water (SFQW) and its owners to resolve deceptive trade practice allegations.

As part of the agreement:

  • SFQW admits to making unannounced solicitation visits to the homes of consumers, in violation of the 2007 Consent Judgment;
  • SFQW admits to taking payment for merchandise and not delivering the merchandise in a timely manner;
  • SFQW agree to pay a $1,000 civil penalty and further agree to pay a $1,000 civil penalty per violation if future violations occur.

The Division of Consumer Protection filed an action against Sioux Falls Quality Water June 12, 2006, alleging deceptive trade practices. After a hearing Second Circuit Court Judge Tiede imposed injunctive terms, which were set forth in a consent judgment filed May 16, 2007.

The State's Motion for Contempt alleged violations of the 2007 Consent Judgment, including Defendants' continued unannounced sales and solicitation visits to homes of consumers without notification or permission as required by the judgment.

After receiving complaints from consumers in South Dakota, Iowa, and Minnesota, the Division of Consumer Protection filed a motion for contempt on May 12, 2010, alleging that Lund and SFQW had committed deceptive trade practices. Circuit Court Judge Patricia Riepel heard testimony from four consumers before the agreement was reached.

Consumers who have questions or wish to file complaints should contact the Division of Consumer Protection at 1-800-300-1986.


For Immediate Release
Paige Wilbur,  (605) 773-3215